Candidates must possess atleast SPM/Diploma in any field.
With or without experience.
Preferable age between 19- 30 years old.
Good communication skills.
Responsibilities
To perform support tasks in data management procedures.
To check on students’ subscription daily active subjects to ensure every class is validated as expiry date history.
To verify student’s identity for Plusian Preneur and Free Trial students following MCPLUS terms and conditions.
To check on Customer Feedback and assist in any way possible due to complications that can be controlled in MCPLUS app.
To check on query students’ problems that have been forwarded by Sales Recon Team and call for confirmation on attachment uploaded or any info required.
To verify every refund (cash / carry forward) according to students’ details.
To summarize the accumulated budget for Nazir allowance daily and update via WhatsApp group.
Update breakdown commission for Plusian Preneur daily in order to perform Pending Approval in Withdraw Verify.
To verify commission students for Plusian Preneur in Billing Statements daily.
Handle data processing operations relating to specific or multiple projects.
Support quality assurance and control procedures.
Examine data for errors related to formatting, locate and eliminate duplicate entries, or resolve access issues.
Verify information and update the database to reflect recent changes, again ensuring that the new data is correctly entered in the system.